Q: Are you manufacturer or trading company?
A:TOOLJOY is a professional manufacturer

Q: Is OEM available?
A: Yes, OEM and customization are available. Also, we can provide label printing service.

Q: What kind of method do you use to put customized logo?
• Laser engraving

Q: How to get a sample?
• We can supply free sample of standard product, you just need to bear the shipping cost.
• For customized sample, please contact us for sample cost.

Q: What is sample time and production?
• Existing sample: 2-3 days
• Customized sample: 7-10 days
• Mass Production Time: 25-30 days

Q: What is your shipment term?
• We can send your shipment by Sea / Air / Door to door courier, depends on the shipment size we can give you suggestions.
• As we are sending shipments frequently by courier , we are getting good discount from the carrier, and we will transfer the
benefit to you.

Q: What is your term of payment?
• We are quite flexible about payment, we accept T/T, PayPal, Western Union, Trade Assurance, etc.