Q: Are you manufacturer or trading company? A:TOOLJOY is a professional manufacturer
Q: Is OEM available? A: Yes, OEM and customization are available. Also, we can provide label printing service.
Q: What kind of method do you use to put customized logo? • Laser engraving
Q: How to get a sample? • We can supply free sample of standard product, you just need to bear the shipping cost. • For customized sample, please contact us for sample cost.
Q: What is sample time and production? • Existing sample: 2-3 days • Customized sample: 7-10 days • Mass Production Time: 25-30 days
Q: What is your shipment term? • We can send your shipment by Sea / Air / Door to door courier, depends on the shipment size we can give you suggestions. • As we are sending shipments frequently by courier , we are getting good discount from the carrier, and we will transfer the benefit to you.
Q: What is your term of payment? • We are quite flexible about payment, we accept T/T, PayPal, Western Union, Trade Assurance, etc.
