Q1.What's the Payment terms? A: Shipping after Payment received.We accept T/T,Paypal,Western Union etc.
Q2.How long is the warranty for each machine? A: SEC-E9/Beta/SEC-M10 has 1 year warrenty, while Alpha has 2-year warranty.
Q3.What is your terms of delivery? A: We usually ship sample machine via DHL/UPS. If you would like to ship via air or sea, we can accept as well.
Q4.What is your terms of packing? A: Generally,we pack our goods in Standard Shrinking Package and brown cartons.
Q5.How long will you send the paid order? A: 1-3 working days after payment is done.
Q6.Do you test all your goods before delivery? A: 1)Yes, we have 100% test before delivery 2). All products will have been strictly Quality Checked in warehouse before packing, including testing the machine and checking accessory quantity; 3). All products will be well packed before shipping.
Q7. Can you produce machines according to customer's concept? A:Yes, we accept the OEM project and our R&D team have rice experience for the customize machine
Q8. How do you make our business long-term and good relationship? A:1. We keep good quality and competitive price to ensure our customers benefit; 2. We respect every customer as our friend and we sincerely do business and make friends with them,no matter where they come from.